A father and his 23 year old son, Rahul were driving in their BMW, equipped with the latest GPS systems, a new music system, and even LCDs. The son felt like changing the music, and asked for the required button. The father replied to Rahul that the new music system is voice controlled, and Rahul changed the music with his voice. But such voice control made Rahul ponder a little and he said to his father – Dad , technology has come so far, from the landlines to smartphones, from pigeon to ping, and we from manual key locking in Maruti to voice controlled music system. I think one day, technology will overtake manpower and man won’t be required to work. The thought of Rahul amazed his father, who thought for a little, and combining his experience and observations in life, replied – “Rahul I respect your views, but I think otherwise, why don’t we have a healthy discussion on this”. Rahul replied in affirmative. The father asked Rahul to start by giving examples where he thinks technology will replace manpower. The conversation starts.
Rahul : Dad, first is clothing. Most branded clothes made today are designed with the help of complex softwares and even the later stitching part is being done by machines. So, I am right.
Dad : Son , you are right , but partially. First softwares are made by humans, machines are taken care by humans, and…
Suddenly, the discussion is interrupted by a lady selling some beautiful traditional handicrafts and hand made clothes. The father got what to say.
Dad : See son, the miraculous beauty in this clothes. Do you think, such intricate and awe inspiring designs which requires human intervention at a mammoth scale, can ever be delivered by technology with such precision.
Rahul thought may be dad is right, and technology can only supplement the human efforts. But, he had a really better example in his mind.
Rahul : Dad, I give you on this one. But, what do you think about the evolution of automobiles. Big brands like BMW, Audi, Merc use such costly and complex technology to bring out the unique designs we see. And with GPS, music with voice control, TVs in our own car, we can see how deep technology has come into automobiles.
Dad : Good Rahul, but think a little. Even when the technology progresses to being its best, may be close to when a robot will drive instead of me, how will that be possible. From programming the robots, to monitoring the systems, be it in the car or in the factory where cars are made, from correcting the softwares when they crash , and treating the machines when they wear out, everything will require manpower. Also, Rahul what do you think Merc, BMW and Audi different ?
Rahul : The best I can think is their unique designs and the creativity being put in each model.
Dad : Exactly, if technology becomes everything , wont that unique selling point be lost. Most big companies will have access to the best and same softwares, and that might result in everyone bringing out almost identical products. I believe it is humans, which make an Audi or a BMW different, and not the technology. Again, what if a company develops a technology to harm others products, who will protect ? The man.
Rahul : Dad, you are awesome. I feel you are right. But, my teacher taught me about Artificial Intelligence (AI) and Robotics ,and the way they can simulate human. Surprise me on this.
Dad : Sure son. Humans will need humans, no matter how much the world progresses. You will want to fly to meet your friends, your sister, and have a vacation. Will it be possible for a completely robot controlled flight or a train to do that. There are so many uncertainties – be it the birds, or the poor weather – or the sudden hijack or a terrorist attack – due you think AI will be able to manage everything perfectly. A robot pilot and the integrated AI system may be trained to deal with 30 things, and still the 31st might come. But humans can do this, because God has given us the ability to think rationally and make decisions accordingly.
Rahul : Dad, I have no option but to agree with you. But please give me examples from the common life and not the commercial aspects, something we can relate to in day to day life.
Dad : Rahul, sure. I’ll give you three examples. First, just see the artist there and the crowd surrounding it. I have been seeing him there for past 10 years, and he comes everyday, and manages to pull that stunning crowd. He is so passionate that he intends to draw everything himself without the use of a machine, which he believes will make his work monotonous. A newer and efficient technology may give him better returns initially, but the crowd will start getting off gradually. Result, the machine will fail where man succeeds. Second, do you remember the fight we witnessed at a toll last week, and how the toll people managed to put that off. Technology wont be able to do that. In so many such type of events, man is superior to machine. Third, me and my friends prefer canteen made food and coffee in the office. Once, the canteen boy went and we had no option but to resort to machine made food and coffee, and we just turned mad after 10 days. More than the taste which the canteen boy brings, it is that little talk and smile which recharges us. Can Technology and best robots do that ?
Rahul : No, dad, I simply say, you nailed it and proved me wrong. But, I want a conclusion to this discussion. Man will be needed for ever, and technology will also progress. What does that mean, conflicts ?
Dad : Excellent thought Rahul. See, man will always help himself perform more efficiently by making use of better technologies. But besides being an economic man, he is a social and an intelligent animal too . He knows when and where to stop. Technology will help to raise the status of a man, and the nature of economic work will change with time, moving towards more and more skilled work. But, man will still remain an integral component of production, no matter how extreme technological progress becomes. Technology will become a facilitator, but never a controller. Technology might reduce the need for manpower, but certainly cannot replace it.